Humanities, Social Sciences & Thought Economics & FinanceENRoundtable CRM + CXM: Digitalisierung der KundenzufriedenheitRoundtable CRM + CXM: Digitalizing Customer SatisfactionITWELTJune 9, 2026 96 min★ ★ ★ ★ ☆ 4/5CRMCXMDigitalization